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How griya77 Handles Your Personal Information

Your account data and payment details — including transactions through DANA, OVO, and GoPay — are handled with care. This page explains exactly what we collect, why we collect it, and how you can request changes or removal at any time.

Account Data ProtectionDANA, OVO, GoPay Transaction PrivacyCookie & Device ControlsYour Right to Access or Delete Data

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PRIVACY CONTACT

Reach Us About Your Data

Live Chat Support Open the chat window from your account dashboard to raise a data query directly. Our support team handles privacy requests during operating hours and will confirm receipt within one business day.

Email Request Send your data access or deletion request to our support email address listed in your account settings. Include your registered account name so we can locate your record quickly.

Account Settings Panel Some data preferences — including cookie consent and communication opt-outs — can be managed directly inside your account settings without contacting support at all.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Secure Data Storage

Account credentials and wallet references for DANA, OVO, and GoPay are stored using encryption at rest. We do not log full wallet numbers — only the masked identifiers needed to match your transaction.

Cookie Policy

We use session cookies to keep you logged in and preference cookies to remember your last payment method. No third-party advertising cookies are placed without your consent via the cookie banner.

Data Retention & Deletion

Transaction records are retained as required by applicable financial regulations. Non-transactional data — such as browsing preferences — is deleted when you close your account or submit a removal request.

Who to Contact for Changes

To correct, export, or delete your personal data, contact our support team through live chat or the email address in your account settings. We aim to respond to all data requests within a reasonable timeframe.

What This Privacy Policy Covers

griya77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on griya77, we collect the information needed to run your account: your registered name, contact details, and the wallet identifiers you use for DANA, OVO, or GoPay deposits and withdrawals. We use this data to process transactions, verify your account identity,

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and keep your session secure across mobile and desktop access. We do not sell your personal data to third parties. Retention periods follow applicable local regulations — data tied to financial transactions is kept for as long as required by those rules, then deleted. Cookies and
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device identifiers are used to maintain your login session and remember your payment preferences; you can clear these through your browser or mobile settings at any time. Access to this platform and the scope of data processing depends on local law and is available only where
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local law permits. If you are accessing from Yogyakarta or anywhere else across Indonesia, the same data practices apply consistently to your account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on griya77

Here are the questions we hear most often about how your data is handled. If your question is not covered here, reach out through live chat or your account settings panel.

We collect your registered name, contact details, and the wallet identifiers you link for DANA, OVO, or GoPay. We also log device and session data to keep your account secure.

We do not sell your data. We share only what is necessary with payment processors like DANA, OVO, and GoPay to complete your transactions, and with service providers bound by confidentiality agreements.

Transaction records are kept for as long as local financial regulations require. Other account data is deleted when you close your account or submit a verified deletion request to our support team.

Yes. Send a data access request through live chat or the support email in your account settings. Include your registered account name and we will prepare your data summary within a reasonable period.

Log in and go to your account settings to update contact details directly. For changes to identity-verified fields, contact support through live chat and our team will guide you through the verification step.

Non-transactional data is deleted upon confirmed account closure. Financial transaction records are retained only for the period required by applicable local regulations, then permanently removed from our systems.

How griya77 Handles Your Personal Information

Reach Us About Your Data

How We Protect and Manage Your Account Data

Secure Data Storage

Cookie Policy

Data Retention & Deletion

Who to Contact for Changes

Common Questions About Your Privacy on griya77

01 What personal data does griya77 collect when I open an account?

02 Does griya77 share my data with third parties?

03 How long is my account data kept after I stop using the platform?

04 Can I request a copy of the data griya77 holds about me?

05 How do I update or correct my personal information?

06 What happens to my data if I close my account?

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